The first step in our process is a thorough rug inspection. We inspect the whole rug including the fringe, the main body and the side edges. We are looking for any tears, holes, missing face yarns, damaged fringe, pet contamination, insect damage, and unstable dyes that have already bled onto other parts of the rug. It is at this time that we dye test every color on the rug ourselves to ensure dye stability when cleaning. Any potential problems that are discovered are fully discussed with our clients prior to cleaning.